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Noticeboard

As work continues to merge computer systems within Tyntesfield Medical Group please note the following:

On-line Patient Access

  • Registration for On-line Patient Access is suspended until after our computer system merge
  • Patient Access will be unavailable from 9th May to 23rd May 2017
  • All patients will need to re-register for Patient Access after 23rd May

Computer Access at the Surgery 

We will have no access to patient records from 12.00pm on Fri 12th May 2017 and limited access on Monday 15th May to allow the merging of our clinical systems.

           

         Repeat Prescription   

Welcome to the Long Ashton Surgery Website

mumbabyWe are a small semi-rural Practice looking after the residents of Long Ashton, Failand and the surrounding countryside on the southern borders of Bristol. The Practice has a strong belief in continuity of care and working with it's patients and community to continually improve and provide the very level of service we can.

Long Ashton Surgery, Tower House Medical Centre, Brockway Medical Centre and Backwell Medical Centre merged in 2016 to form Tyntesfield Medical Group.

We are a training practice  and undertake regular research initiatives that will benefit our patients. There is a dedicated team of clinical and non clinical staff who support the practice in delivering the highest quality care for our patients.

We have an active Patient Participation Group that meets on a regular basis and provides both support and feedback to the Medical Group and Patients.

 

Friends & Family Test (Patient survey)                    

We are continually looking to improve our services and have always valued our patients feedback. The NHS has now launched the 'Friends & Family Test'. All patients are invited to give their feedback about our services after having had any encounter with the Practice. Patients will be asked a very simple question as below;

'Would you recommend our Practice to your friends and family?' You will also be given the opportunity to leave some comments about the response.

There will be forms at our reception for completion or you can access the survey online by clicking on the link below.

Friends and Family Test  

Alternatively, if you wish to leave more detailed feedback please fill in our own patient survey or leave some feedback on our contact page.


Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) helps with queries concerning NHS hospital referrals.  The phone number for PALS depends upon the hospital.  Details can be found on the NHS Choices website PALS, or by searching for PALS in the hospital or the NHS Choices website.


Sample Testing

If you have been asked to bring in a urine sample by your doctor, please note that it must be handed in before 12.30pm for same day testing.  We are unable to test samples after this time.  Any samples brought to the surgery after 12.30pm will be tested the next day.

 

(Site updated 05/04/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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